Our Services.
WE HELP YOU GROW WITHOUT GROWING PAINS
At the Ashford Agency, the first thing we do is listen. You tell us where it hurts. Together, we take a deep dive, figure out the solution, and get to work. You receive expert coaching and services tailored to your specific goals and needs. So you can move your organization forward and have peace of mind.
Grow.​
BUILD A CUSTOM "FLIGHT PLAN" TO GROW YOUR COMPANY
The Nonprofit Growth Intensive | The Small Business Growth Intensive
An executive-level intensive that helps you build a customized “flight plan” for your organization—aligning leadership, marketing, sales, operations, and cash flow for sustainable growth. (2-3 days | 1-10 people | $9,995 - $14,950)
Nonprofit Growth Coaching | Small Business Growth Coaching
If the Growth Intensive gave you initial clarity, Growth Plan Coaching gives you clarity + traction. This personalized coaching engagement helps nonprofit and small business leaders implement the six core frameworks introduced in the intensive—at a sustainable, results-driven pace. (6-12 months | 1:1 or Group | $499 per session)
Nonprofit Growth Executive Partnership | Small Business Growth Executive Partnership
Fractional leadership and hands-on strategic support for organizations ready to scale with expert guidance. This premium, retainer-based engagement gives your organization full access to me as a trusted strategic partner—on-site and virtual—offering coaching, implementation support, and full access to Ashford Agency services within a monthly hour cap. (6-12 months | Custom pricing)
Clarify.
CLARIFY YOUR MARKETING MESSAGE TO BOOST REVENUE
Million Dollar Message
The Million Dollar Message is a strategic brand messaging and marketing service for leaders who know their organization has more to say—but haven’t yet found the language that makes their marketing work.
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We help nonprofit and business leaders clarify who they serve, what problem they solve, and why it matters—then translate that clarity into practical marketing assets that build trust, sharpen positioning, and drive growth. This work sits at the intersection of business strategy, brand positioning, and marketing execution.
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At the center of this engagement is a custom Brand Identity & Messaging Guide, which may include a clear brand story and brand script, a refined one-liner and tagline, defined customer personas, brand personality guidance, and recommendations for highly effective lead-generating assets.
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We also create a homepage wireframe that applies the message in real terms, along with a sample sales email sequence that demonstrates how the message works in active marketing.
The Million Dollar Message is delivered through a focused, collaborative consulting engagement that gives leaders clarity, confidence, and a message that moves people to action. (1 day | 1-10 people | $9,995)
Marketing & Messaging Executive Partnership
This premium, retainer-based engagement provides fractional marketing and messaging leadership for organizations ready to scale with clarity and consistency. I integrate with your team—virtually and on-site—to help implement your messaging across all channels, solve real-time challenges, and drive results through hands-on strategy and execution. (6-12 months | Custom pricing)
Create.
BUILD YOUR PLATFORM VIA CONTENT CREATION
Most CEOs understand that content marketing is powerfully effective. Without it, you are forced to rely on blunt-force marketing tactics that are more likely to annoy your audience than spur them to action. Yet, your staff isn’t able to create all of the content necessary for success.
That's why we offer full-service writing for your nonprofit or small business. By continuously providing valuable insights and solutions to your target audience, you nurture your relationship with them, enhance your brand, build your subscription database, boost your social media, and increase your web traffic.
With decades of experience as an author, speaker, and ghostwriter, we offer full-service writing for websites, print books, e-books, lead generators, press releases, public talks, white papers, and more. So that your target audience leans in rather than tunes out.
Elevate.
GAIN THE COMPETITIVE ADVANTAGE VIA ELEVATED CUSTOMER SERVICE.
Every nonprofit or small business struggles to keep customers. That’s because, no matter how valuable your product or service is, there is always a competitor who could offer something better or something similar for a better price.
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That’s why we offer a proven formula for making “customer service” your competitive advantage. By transforming how you deliver your products or services, you elevate customer loyalty, retention, brand reputation, and, ultimately, profitability.
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The Customer Experience Intensive
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In this one-day intensive, we help you turn customer experience into your strongest competitive advantage. Certified in the Unreasonable Hospitality® system created by Will Guidara, we guide you through a proven framework for creating unforgettable moments that elevate customer loyalty, drive retention, and increase profitability. You’ll leave with a customized plan to reimagine how you deliver your services in ways that surprise, delight, and build lasting brand equity. (1 day | 5-25 people | $4,999)
What Our Clients Are Saying...
Heath Placek (Executive Director, Guided Impact Foundation)
“At a crucial inflection point for our organization, The Ashford Agency helped us develop an intelligent, aggressive, and efficient messaging strategy for our donor development efforts."