1. Privacy Policy

​

At The Ashford Agency, your privacy is important to us.

​

We collect limited personal information (such as your name, email address, and company name) when you contact us, fill out a form, or become a client. This information is used solely to provide services, process payments, or send relevant updates.

​

We never sell or share your personal data with third parties, except as required by law or necessary to provide our services (e.g., payment processors).

​

You may contact us at any time to request access to, correction of, or deletion of your data.

By using our site or services, you consent to this privacy policy. For questions, contact: info@theashfordagency.com

​

2. Terms and Conditions

​

By accessing this website or engaging The Ashford Agency’s services, you agree to the following terms:

 

Services: We offer marketing consulting, strategic communication, and content creation services for nonprofits, small businesses, and leaders.

​

Payments: All payments are due as specified in project agreements. Late payments may result in project delays or termination.

​

Intellectual Property: All materials created by The Ashford Agency remain our intellectual property unless otherwise agreed in writing.

​

Limitation of Liability: We make no guarantees of business outcomes. You agree to hold us harmless from any indirect or consequential damages.

​

Changes: We may update these terms at any time by posting them here. Your continued use of our services implies acceptance of any changes.

​

3. Refund and Cancellation Policy

​

Due to the custom nature of our consulting and content services, all sales are final. If you wish to cancel a service, you must do so in writing. We may issue a partial refund for unused, prepaid hours at our discretion. 

No refunds will be issued for completed services. For questions or cancellation requests, email us at: info@theashfordagency.com

​

4. Fulfillment Policy

​

​The Ashford Agency delivers services based on the scope and timeline agreed upon at project kickoff. 

Work typically begins within 3–5 business days of payment or contract signing, unless otherwise specified. 

Deliverables are fulfilled digitally via email, shared cloud folders, or project management tools (e.g., Notion, Google Drive). Timelines may be adjusted based on client response times or unforeseen delays.

​